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Why do I receive "Key is already used" message when I try to activate Mobiola Remote Control on the second PC?
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According to our license - you can use only one activation key for one PC with multiple devices. If you want to register Mobiola Video Studio on your second PC you should contact us by e-mail to support@warelex.com with attachment of your order details.
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Can I upgrade the software for free?
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Yes, you can download and install new versions of Mobiola Remote Control for free, registration information will be preserved during the installation even if you previously uninstalled the old version.
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What should I do to install Mobiola Remote Control to my device?
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Mobiola Remote Control automatically installs to your device if you selected this option while installation to PC. Otherwise:
Go to application`s folder (C:\Program Files\Mobiola “Application name” – by default)and run “.sis” file . You will be prompted to install an application to your device.
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When I try to activate the software I receive "There is no Internet connection available..." message. How can I register the software in this case?
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Most probably you are behind the proxy or do not have Internet connection at all. In these cases we are doing offline registration procedure, please do the following:
- 1) Go to Start->Run
- 2) Paste and copy there following command line (with inverted commas):
"C:\Program Files\Mobiola Remote Control for S60\RemoteControlServer.exe" REGISTER
We need Hardware Fingerprint number from the dialog that you will see after running this command. Please send your Hardware Fingerprint by e-mail to support@warelex.com along with your order details and we will generate you the offline registration code.
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How long can I use trial copy of Mobiola Remote Control application?
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You are free to use trial copy of Mobiola Remote Control for 3 days. Until you have used all the conversion attempts application will be in free trial mode.
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I can not establish Bluetooth/USB connection. What should I do?
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You should make sure that your device (or bluetooth adaptor) is connected to your PC, and PC Suite can detect your device.
Also select correct COM port in Tools->Options->COM Port Settings ("COMx (Bluetooth)" - for bluetooth connection and "COMx (USB)" for USB connecton, where "x" is a number of the port).
If your device (or bluetooth adaptor) is connected and you selected correct COM port but still have no connection please, go to user`s manual (Help ->Mobiola Remote Control Help).
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If I have registered the Mobiola Remote Control application with one device, can I use the application with additional devices?
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According to our license - you can use one registered copy on one PC with multiple devices.
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Where can I find a complete User Guide for Mobiola Remote Control?
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Please, see Help -> Mobiola Remote Control help.
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I have an another problem.
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If you have another problem with our software you should contact us by e-mail at support@warelex.com.
It will be helpful if you can provide following information to us:
- Version of Mobiola Remote Control.
- Your PC Operating System.
- Your device model.
- Detailed report about your problem.
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